Managed Service

Managed Email Infrastructure & Deliverability

We configure your sending infrastructure, build your essential automations, monitor performance and help diagnose deliverability problems. AledaMail included.

What's included

Everything you need to send reliably.

We handle the infrastructure and configuration so you can focus on the emails themselves.

Sending infrastructure setup

Amazon SES or your own SMTP server configured and verified. Region selection, sending limits, IAM credentials, and SMTP endpoint configuration handled for you.

SPF, DKIM, DMARC and tracking domain

Full authentication setup including DMARC monitoring. We provide the exact DNS records to add and verify propagation. Custom click-tracking subdomain configured on your domain.

AledaMail account configuration

Your AledaMail workspace configured end-to-end: sending server connected, lists created, sender authentication verified, and suppression lists set up correctly from day one.

Contact and campaign migration

We migrate your subscriber lists from Mailchimp, Klaviyo, ActiveCampaign or any CSV export. Suppression lists migrated alongside active subscribers to protect your reputation.

Initial campaigns and automations

We build your first campaigns and essential automations: welcome sequence, re-engagement flow, and any event-triggered sequences your product needs. Tested before handover.

Ongoing monitoring

We monitor your DMARC reports, bounce rates, complaint rates and deliverability signals. You get a regular summary of what's working and early warnings when something needs attention.

How it works

From kickoff to sending in days, not weeks.

We work through a structured process so nothing is missed and you know exactly where things stand.

1

Infrastructure review call

We review your current setup, sending volume, domain configuration, and any existing deliverability issues. We agree on the scope of work and timeline before anything starts.

2

Infrastructure setup

Amazon SES or SMTP configured, SPF/DKIM/DMARC records provided and verified, AledaMail workspace configured, tracking domain set up. This typically takes 1–2 business days.

3

Migration and automation build

Your contacts migrated into AledaMail with suppression lists intact. Initial campaigns and automations built to your brief and tested before handover.

4

Handover and ongoing support

We walk you through everything that was set up. From there, we monitor your DMARC reports and deliverability signals and flag anything that needs attention.

A note on deliverability

No one can guarantee inbox placement — it depends on your content, your list health, your sending history, and decisions made by inbox providers. What we can do is identify likely causes of deliverability problems, implement corrective changes, and monitor recovery. If your emails are landing in spam, we will work through the probable causes methodically and track whether changes improve your placement over time.

Common questions

What people usually ask.

Do I need an AledaMail account already?

No. AledaMail is included in the managed service. We set up and configure your workspace as part of the engagement. If you already have an account, we work within it.

Do I need my own Amazon SES account?

Yes — we configure it for you, but the account needs to be in your AWS organization so your sending infrastructure remains yours. If you don't have AWS yet, we'll walk you through creating an account and submitting the SES production access request.

Can you fix my deliverability problem?

It depends on the cause. Some deliverability problems are infrastructure-related and straightforward to fix — missing DKIM, incorrect SPF alignment, no DMARC policy. Others are list-health or content issues that take longer to recover from. We identify likely causes, implement corrective changes, and monitor whether your placement improves.

What if I'm migrating from Mailchimp or Klaviyo?

We handle migrations regularly. Export your subscribers and suppression lists from your current platform, and we import them into AledaMail with the correct statuses preserved. We also help you replicate your existing automations in AledaMail's canvas.

Is this a one-time setup or ongoing?

Both options are available. Some customers want a one-time setup and handover; others want ongoing monitoring and support. We'll scope the right arrangement based on your sending volume and team's technical comfort level.

Related

Dig deeper.

Ready to get your infrastructure right?

Book a free review call. We'll look at what you have and tell you exactly what needs fixing.

Book an email infrastructure review